Privacy Policy

The information we collect when you work with us

When you request a quote, book a consultation, or become a client of Proscapes, SwingIt, or TerraFirma, we collect information such as your name, email address, phone number, property address, and project details you share with our team.

We also automatically collect limited technical information — like your IP address, browser type, and pages visited — when you use our website, so we can keep it running smoothly and understand which pages are most useful to visitors.

How we put your information to work

We use your details to schedule site visits, prepare estimates, coordinate installation crews, and keep you updated on the status of your landscaping or play-space project from first call to final walkthrough.

We may also use your contact information to send project reminders, seasonal maintenance tips, or updates about our services — you can opt out of these messages at any time.

If you work with more than one of our brands — Proscapes, SwingIt, or TerraFirma — we may share relevant project details internally so your experience stays consistent across every service you use.

Cookies that help our site work better for you

Our website uses cookies and similar technologies to remember your preferences, measure how visitors find and use our pages, and improve load times across proscapes.us and our sister-brand sites.

You can adjust your browser settings to block or delete cookies at any time; doing so may limit some features, like saved quote forms or personalized content.

We don't use cookies to sell your data to third-party advertisers. Any analytics tools we use are configured to understand overall site performance, not to track you individually across the web.

Who we share information with — and who we don't

We share project details only with the people who need them to get your work done: our installation crews, subcontractors, and the SwingIt or TerraFirma teams if your project spans more than one of our services.

We never sell your personal information. We may share limited data with trusted service providers — like scheduling software or payment processors — solely to support the services we provide you.

We may also disclose information if required by law, such as responding to a valid subpoena, or to protect the safety of our clients, crews, and property during an active project.

How we protect what you share with us

We use industry-standard safeguards — including encrypted storage and restricted employee access — to protect your contact and project information from unauthorized access, loss, or misuse.

While no system is completely secure, we regularly review our practices and train our team so that your information is handled with care at every stage of your project.

If we ever become aware of a data breach affecting your personal information, we'll notify you promptly and explain the steps we're taking to address it.

Your choices about your own information

You can ask us to access, correct, or delete the personal information we hold about you at any time by reaching out to our team directly — we're happy to help.

If you'd rather not receive marketing emails or seasonal reminders, just let us know or use the unsubscribe link in any email we send, and we'll update your preferences right away.

Depending on where you live, you may have additional rights under local privacy laws — we'll do our best to honor those requests within the timeframes the law requires.

Updates to this policy, and how to reach us

We may update this privacy policy from time to time as our services grow or regulations change. The latest version will always be posted here, with the effective date noted at the top.

Questions about your privacy or this policy? Reach out to our team at privacy@proscapes.us and we'll get back to you as soon as we can.

This policy applies to Proscapes, SwingIt, and TerraFirma as a family of companies — if you'd like to know which entity is responsible for a specific project, just ask and we'll clarify.